Self-Service Kiosk

A self-service kiosk is an interactive digital display designed to allow users to complete various steps by themselves. These kiosks usually have a touch monitor, payment Selections, and user guidance interface to facilitate self-service transactions and save time. The following are three common types of self-service Kiosks.

Self-Ordering Machine

A vertical self-service ordering machine offers convenience by allowing customers to place their orders quickly and independently. With its intuitive touchscreen interface, users can browse the menu, customize their orders, and make payments without needing assistance from staff. This reduces waiting times, improves efficiency, and provides a seamless ordering experience for customers.

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Self-Inquiry Machine

Information kiosks provide users with useful resources, such as display advertising, browsing traffic information, ticket booking, etc.

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F.A.Q.

Self-Service Ordering Machine

A self-ordering machine is a touchscreen kiosk that allows customers to place orders directly without the need for staff assistance. It is widely used in restaurants, fast-food chains, and cafes to streamline the ordering process and reduce wait times.

Yes, self-service ordering machines are designed to integrate seamlessly with the restaurant’s POS (Point of Sale) system. This ensures that orders are sent directly to the kitchen and payments are processed efficiently.

Self-service ordering machines typically support various payment methods, including credit/debit cards, mobile payments (e.g., Apple Pay, Google Pay, QR codes), and sometimes even cash, depending on the machine’s configuration.

Self-Service Inquiry Machine

A self-inquiry machine is an interactive terminal that allows users to access information independently. It is commonly used in banks, hospitals, government offices, and shopping malls for tasks such as checking account details, schedules, or product information.

Yes, most self-service inquiry machines support multiple languages to cater to diverse user groups. The language options can typically be configured based on the location or user requirements.

Self-inquiry machines are equipped with secure software and encrypted data transfer protocols to protect user information. Additionally, user sessions automatically log out after a specific time to prevent unauthorized access.

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