FAQ
We specialize in manufacturing and providing interactive flat panel,touch table,digital signage, ect. Our products are designed to enhance connectivity, streamline operations, and deliver seamless user experiences.
All our devices comply with international standards, including:
– FCC/CE/RoHS: Full compliance for electromagnetic compatibility and environmental safety.
– ISO 9001: Quality and information security management systems certified.
-Energy star
- Ensure firmware is updated to the latest version.
- Verify network compatibility (frequency bands, protocols).
- Check antenna alignment and signal strength via the device dashboard. For detailed guides, please contact related sales person.
Yes! Please contact our sales team at sales@tacteasy.com to discuss tailored solutions.
– Live Chat: Available on our website during business hours.
– Email: support@tacteasy.com(response within 24 hours).
-Phone: +8618127043065(9 AM – 5 PM GMT).
Explore partnership opportunities please contact email sales@company.com.
Our global headquarters is located at Shenzhen. We operate R&D centers in Shenzhen China and Dongguan,China.
Email sales@tacteasy.com | Call +8618127043065
Frequently Asked Questions
Interactive Flat Panel Display
Interactive classroom displays are often referred to as front-of-class technology. This technology for the classroom is usually a large screen display connected,sometimes wirelessly, to a teacher’s computer to deliver lesson content. They are the evolution of interactive technology for schools that started with the replacement of traditional whiteboards with interactive whiteboards and then moved to interactive displays. They are used for collaboration, lesson delivery, general teaching, and to promote interactivity.
The main difference between an interactive whiteboard and a multi-touch screen is that the multi-touch screens cannot be written on with a whiteboard marker. There are also fewer maintenance costs with a multi-touch screen because they do not incorporate filters that need to be cleaned or lamps that need to be replaced compared to a data projector required for an interactive whiteboard.
To connect your multi touch screen to your computer, there are two cables that are required, a VGA cable and a USB cable. The VGA cable supplies the video signal to the screen and the USB cable provides the interactivity connection between the multi touch screen and the computer.
Plug one end of the VGA cable into the VGA socket on the rear panel of the screen and the other into the computer. Plug the small end of the USB cable into the socket labelled Touch USB on the rear panel of the screen and the other (flat) end of the USB into your computer.
Note: Some installations may use a HDMI cable instead of a VGA cable, in this instance, plug into the HDMI socket on the rear panel instead.
Interactive Whiteboard
Our Interactive Whiteboards can be used with your finger or a stylus. No special pens are required so there is nothing to lose or replace. No batteries are required for the stylus.
To connect your interactive board to your computer there are two cables that are required, a VGA cable and a USB cable. The VGA cable supplies the video signal to the projector and the USB cable provides the interactivity connection between the interactive whiteboard and the computer.
Plug one end of the VGA cable into the wall point and the other into the computer. Plug the small end of the USB cable into the wall point and the other(flat) end of the USB into your computer.
Note:The instructions above assume that a wall plate is being used for the installation; some installations may use a HDMI cable instead of a VGA cable.
To calibrate using a Windows 7 or higher computer go to Control Panel and then Hardware and Sound.Under Tablet PC Settings, select Calibrate the screen for pen or touch input. Once Calibrate is selected, depending on your system, you may be asked by the system controller whether you allow the program to make changes to your computer.Select Yes then follow the instructions on the screen.
Use the supplied microfibre cloth, dampen with water if needed. For stubborn marks, spray Windex onto the microfibre cloth first then wipe the surface. Avoid using any harsh abrasives as these can damage the whiteboard surface.
Although the Interactive Whiteboard is not designed for use with permanent markers, should someone write with one on the board, use a regular dry-erase marker, scribble back and forth over the permanent marker ink and eraser. You will see it gradually disappear. Repeat if necessary
Digital Signage
Digital signage refers to electronic displays (LCD, LED, or OLED screens) used for advertising, information sharing, or branding purposes. These displays are commonly deployed in public spaces, retail stores, restaurants, offices, and transportation hubs to deliver dynamic, engaging, and real-time content.
Digital signage is typically available in the following sizes:
Small Displays: 22–32 inches; ideal for small spaces or kiosks.
Medium Displays: 43–55 inches; commonly used in retail and hospitality.
Large Displays: 65–86 inches; perfect for large venues, airports, malls, and lobbies.
Custom sizes are also available for specific needs.
Digital signage supports a wide range of content types, including:
Images: JPEG, PNG, BMP.
Videos: MP4, AVI, MOV, etc.
Slideshows: PowerPoint presentations or custom slides.
Web Pages: Display real-time web content or dashboards.
Interactive Content (on touchscreens): Interactive menus, maps, or forms.
Live Feeds: News, weather, social media, or live video streaming.
Most digital signage operates on the following platforms:
Android: Simple and cost-effective, ideal for basic signage.
Windows: Powerful and versatile, supports advanced software.
Linux: Stable and efficient for specialized applications.
Custom firmware: Developed for specific branding or signage applications.
Yes, installation is straightforward but depends on the type of signage:
Wall-Mounted Displays: Require appropriate mounting brackets and wall reinforcements. Installation should be performed by professionals to ensure safety.
Freestanding Displays: Simply plug into power and connect to a network. Some models may require assembly.
Yes, outdoor digital signage models are available, featuring:
Weatherproof Design: IP65 or higher rating for protection against rain, dust, and heat.
High Brightness Screens: 1,500–3,000 nits for visibility under sunlight.
Anti-Glare Coating: Ensures clear readability in bright environments.
Temperature Control: Built-in cooling and heating systems for extreme weather conditions.
When selecting digital signage, consider:
Screen Size: Choose based on the space and viewing distance.
Resolution: HD, Full HD, or 4K, depending on content quality needs.
Orientation: Portrait or landscape mode, depending on the application.
Brightness: Ensure adequate brightness for indoor or outdoor settings.
Connectivity: Check for Wi-Fi, Ethernet, or USB options.
Durability: For outdoor use, ensure weatherproofing and temperature resistance.
Budget: Evaluate upfront and long-term costs, including CMS subscriptions.
Portable Smart Screen
Portability: Lightweight, often equipped with handles or stands with wheels for easy movement.
HD Display: We offer Full HD (1080p) resolution for clear visuals.
Versatile Connectivity: Includes HDMI, USB, VGA, and AV ports for connecting external devices like laptops, game consoles, or media players.
Built-in Speakers: High-quality audio output for immersive viewing.
Power Efficiency: Designed for low power consumption, making them suitable for extended use.
Optional Battery Power: Some models offer built-in batteries for wireless operation.
Home Entertainment: Ideal for flexible placement in bedrooms, kitchens, or living rooms.
Education: Used in classrooms or training sessions for presentations or video lessons.
Business: Suitable for displaying information in offices, retail spaces, or at trade shows.
Outdoor Events: Perfect for picnics, camping, or outdoor parties (when equipped with battery power).
Healthcare: Used in hospitals or clinics for patient education or entertainment.
Hospitality: Commonly used in hotels or guest houses for easy room-to-room relocation.
32-inch Mobile TVs typically include built-in stereo speakers, delivering clear and balanced audio. For enhanced sound quality, you can connect external soundbars or speakers via HDMI ARC, Bluetooth (if supported), or the headphone jack.
Screen Cleaning: Use a microfiber cloth and screen-safe cleaning solution for the display.
Body Cleaning: Wipe the frame and stand with a damp cloth.
Avoid Harsh Chemicals: Do not use abrasive cleaners or sprays directly on the screen.
Storage: When not in use, store the TV in a dry and dust-free environment.
OPS
An OPS (Open Pluggable Specification) computer is a modular embedded PC designed to integrate seamlessly with digital signage, interactive flat panels, and smart displays. Introduced by Intel, the OPS standard provides a unified hardware interface (e.g., power, video, audio, and communication) to simplify the integration of embedded PCs with display devices.
OPS computers are widely used in the following scenarios:
Smart Meeting Rooms: Integrated with interactive touchscreens to enhance productivity.
Education: Paired with interactive whiteboards for interactive teaching experiences.
Digital Signage: Used in malls, airports, hotels, and other public spaces to display advertisements or information.
Smart Retail: Integrated with displays for touch-based interactions.
Transportation Systems: Information terminals in subways, bus stations, etc.
Check Compatibility: Ensure the display device supports the OPS standard and has an OPS slot.
Power Off Before Installation: Always power off the display before inserting or removing the OPS computer.
Ensure a Secure Fit: Make sure the OPS module is fully inserted into the slot to avoid loose connections.
Environmental Conditions: Avoid humid, high-temperature, or dusty environments.
OPS computers typically support the following operating systems:
Windows: Popular versions include Windows 10 and Windows 11.
Linux: Distributions like Ubuntu, CentOS, etc., for development or specialized use.
Android: Some OPS computers support custom Android systems for specific applications.
When selecting an OPS computer, consider these factors:
Application Needs: Determine whether it’s for meetings, education, or digital signage.
Performance Requirements: Select the appropriate processor, memory, and storage based on your software needs.
Interface Requirements: Check whether additional interfaces (e.g., HDMI, USB-C) are needed.
OS Compatibility: Ensure it supports the operating system required for your application.
Brand and After-Sales Support: Choose a reputable brand that offers reliable customer service.